tag:blogger.com,1999:blog-32636283.post7522972756691511351..comments2023-03-26T03:50:25.501-04:00Comments on David's Secret Blog: Place HolderUnknownnoreply@blogger.comBlogger7125tag:blogger.com,1999:blog-32636283.post-28843092196376210942009-11-04T17:24:04.435-05:002009-11-04T17:24:04.435-05:00True, but then it becomes odd that one would selec...True, but then it becomes odd that one would select out 'service businesses' as the future of the economy.<br /><br />I don't think the Harvards thought these things through very carefully.Harry Eagarhttps://www.blogger.com/profile/04196202758858876402noreply@blogger.comtag:blogger.com,1999:blog-32636283.post-89416850620756575792009-11-03T13:10:33.052-05:002009-11-03T13:10:33.052-05:00Actually, some marketers argue that all businesses...Actually, some marketers argue that all businesses should see/position themselves as providing a service.Davidhttps://www.blogger.com/profile/16902329503560660425noreply@blogger.comtag:blogger.com,1999:blog-32636283.post-46186403992448847082009-11-03T13:05:08.949-05:002009-11-03T13:05:08.949-05:00I have no problem with paying attention to service...I have no problem with paying attention to services, but the dean wrote a book about that and included railroads.<br /><br />While railroads do provide a service, most people treat them as heavy industry.<br /><br />Anyhow, by his definition, almost everything was service.Harry Eagarhttps://www.blogger.com/profile/04196202758858876402noreply@blogger.comtag:blogger.com,1999:blog-32636283.post-82059951888281842782009-11-02T21:10:54.408-05:002009-11-02T21:10:54.408-05:00Okay, I suppose,Okay, I suppose,Davidhttps://www.blogger.com/profile/16902329503560660425noreply@blogger.comtag:blogger.com,1999:blog-32636283.post-35685617506417018252009-11-02T20:47:04.556-05:002009-11-02T20:47:04.556-05:00Hello from Russia!
Can I quote a post "No tem...Hello from Russia!<br />Can I quote a post "No teme" in your blog with the link to you?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-32636283.post-64980300708118512012009-11-02T12:41:44.734-05:002009-11-02T12:41:44.734-05:00Actually, the more common complaint is that manage...Actually, the more common complaint is that management ignores services in favor of manufacturing. For example, just today I received an email for a talk that complained that:<br /><br /><i>The service sector is the largest part of the US economy and is predicted to be even larger in the future. The field of management has long been focused on the manufacturing sector and largely ignores the unique managerial challenges of service organizations.</i>Davidhttps://www.blogger.com/profile/16902329503560660425noreply@blogger.comtag:blogger.com,1999:blog-32636283.post-46101992802973062102009-11-02T12:29:07.024-05:002009-11-02T12:29:07.024-05:00From the point of view of the managed (never somet...From the point of view of the managed (never something likely to worry the Harvard Graduate School of Business), the great failing (or one of them) was its enthusiasm for driving down wages to coolie levels.<br /><br />Labor discipline, they called it in the '80s.<br /><br />I met the dean in the '70s and while I've forgotten his name, I thought he was an idiot. It was all about service industries then.<br /><br />Products? We doan need no steenking products.Harry Eagarhttps://www.blogger.com/profile/04196202758858876402noreply@blogger.com